Emergency Call-out


We understand the fact that any roof repair work is an emergency that needs to be addressed immediately. It is with that in mind that we have an operational 24HR Emergency Call-out service to heed to your calls. Our emergency call out plan of action is a two-fold.

1. A client makes a call to our emergency call-out service desk reporting a problem.
2. The service desk places a call to our closest stand-by member.
3. The person on stand-by calls the client and based on the nature of the service required, the contractor indicates the time they would take to arrive to your location.

In our experience most of the solutions are handled on call and if need be, our contractors will come to your location. Our contractors are accredited and you can take comfort in knowing that the best hands will handle all your repair works.